I Think My Spam Filter is Getting Dumber
I, like a great many people using Wordpress, use Akismet for my spam protection. I’ve been noticing a problem recently though. It’s letting through things, more than once, which I have already filtered out as spam. This is annoying.
Not so say it isn’t a great filter, it still is, as it blocks hundreds of comments each day (and has never blocked a legitimate comment to my knowledge) but the ones that get through just seem like such a pain.
Where do MMOs come in to this picture? Primarily in thinking about how to detract from in-game spam (of gold, or power leveling services, etc.). I’m not sure how to go about it. My problem is, you see, not that I don’t have an idea on systems that could be put in place (beyond what any of the current games are doing) but that I can’t think of a system that is inherently beyond being overcome in a relatively short time.
I started using Akismet when this blog first went up. That’s just over a year now. In that time some comments are already starting to slip through the cracks. Spammers are not stupid people (or the people creating the bots doing the spamming, depending on what it happens to be.)
I’ve noticed this trend for a long time in my time administrating/moderating communities as well. As soon as you implement something meant to stop spammers it works for a short time and then they circumvent that and you are back to square one.
So, how can we combat this in an MMOG? Giving it some thought the best I could come up with was spam filters (similar to an Akismet or any other type of spam filter) is applied inside your chat system. Any messages that are considered “spam” by the computer system are filtered out so they are never seen by the general audience of your game but it will still show for the spammers. This would be similar to an “auto ignore” feature built into the chat system.
Text that the filter is unsure of would be sent through once and could then be “reported” by players as spam. After it reaches a certain threshold of reports it flags all additional messages in that same auto ignore bank.
Similarly players could report any message that slipped through the cracks as just a normal message and it could be then removed as spam and flagged as ignore. (I’ll ignore for the moment the obvious useful administrative options that this would give any CSR as far as reports go.)
Of course this isn’t flawless by any means. The system could be abused by players, and will be, no doubt. But, I think adding in an auto filter for chat is the next logical step to take. Pure reporting works fine for a while, but as games get bigger, and the business of breaking the rules of those games get bigger, we need to find different ways to attack it.
Just some random things I was thinking about, back to your business now.
Apparently, having already seen my
I’ve been enjoying several other bloggers taking the time to do this, so I thought I’d throw some rather odd search terms used to bring people to the site. I can’t be sure exactly what a great number of these people are looking for, but I’ll give it a shot anyway.
Rhyming not intentional but awesome regardless.

